FAQs

Altrapac provides commercial and industrial printing solutions for businesses across Malaysia. Our services include label sticker printing, barcode label printing, custom box printing, packaging box printing, food packaging printing, paper bag printing, and barcode printer supply. We support businesses from various industries including retail, manufacturing, logistics, food and beverage, healthcare, cosmetics, and e-commerce.

Businesses choose Altrapac because we combine professional printing quality with practical packaging expertise. We offer customised printing solutions, consistent colour reproduction, durable materials, and flexible production quantities. Our team also assists customers in selecting suitable materials, finishes, adhesives, and printing methods based on their products and operating requirements.

Label sticker printing is the process of producing adhesive labels that display product information, branding, barcodes, ingredients, safety information, or shipping details. Labels can be printed on paper, synthetic materials, transparent films, waterproof materials, and specialty substrates depending on the application.

Many industries require professionally printed labels, including:

• Food and beverage
• Cosmetics
• Pharmaceutical
• Manufacturing
• Retail
• Logistics
• Automotive
• Chemical
• Electronics
• Healthcare

Proper labels help improve product identification, regulatory compliance, inventory management, and brand presentation.

Yes. Every product has different labelling requirements. Labels can be customised based on:

• Size
• Shape
• Material
• Adhesive type
• Waterproof requirements
• Oil or chemical resistance
• Barcode printing
• QR codes
• Variable data printing
• Brand colours
• Finishing options such as matte, gloss, or lamination

Paper labels are suitable for general indoor applications and are cost effective for many retail products.

Synthetic labels are more durable and resistant to water, chemicals, oil, heat, and tearing. They are commonly used for industrial equipment, outdoor products, frozen foods, laboratories, and logistics.

Barcode label printing allows businesses to create machine-readable labels for inventory tracking, warehouse management, retail checkout, logistics, and manufacturing operations. Barcode labels improve accuracy, reduce manual errors, and help businesses manage stock more efficiently.

Yes. Barcode labels can be printed with variable information, allowing each label to contain unique data for tracking, identification, and compliance purposes. This is commonly used in manufacturing, pharmaceutical, logistics, and food industries.

Examples of variable information include:

• Serial numbers
• Batch numbers
• Expiry dates
• Manufacturing dates
• Product IDs
• QR codes
• Sequential numbering

Choosing the right barcode printer depends on your business requirements, including printing volume, label size, print resolution, printing speed, connectivity options, operating environment, label material, and budget. Businesses with high-volume production typically require industrial barcode printers for durability and continuous operation, while desktop barcode printers are ideal for retail stores, offices, and businesses with lower printing volumes.

Desktop barcode printers are compact and suitable for low to medium printing volumes.

Industrial barcode printers are designed for continuous operation, higher printing speeds, larger media rolls, and demanding manufacturing or warehouse environments.

Common barcode formats include:

• Code 128
• Code 39
• EAN-13
• UPC
• QR Code
• Data Matrix
• GS1 Barcode

The appropriate barcode format depends on your business system and industry requirements.

Yes. Altrapac supplies barcode printers together with compatible labels, ribbons, printing consumables, and technical support. We help businesses select printing equipment that matches their production requirements.

Yes. Altrapac provides professional sticker printing services for businesses throughout Penang. We produce customised stickers for product packaging, branding, promotions, logistics, industrial identification, and retail applications.

Yes. Altrapac offers customised sticker printing in a wide range of shapes and sizes to match your product packaging, branding, and application requirements.

The shape of a sticker can influence product presentation, improve shelf visibility, and ensure the label fits neatly on your packaging. Our team can recommend the most suitable option based on your artwork and product dimensions.

Common sticker shapes include:

• Rectangle
• Square
• Circle
• Oval
• Custom die cut
• Kiss cut

We print a wide variety of labels for businesses across different industries, with each label designed according to its intended use and operating environment.

Whether you need labels for retail products, food packaging, logistics, manufacturing, or industrial equipment, we can recommend suitable materials and finishes to ensure durability and clear print quality.

Examples of labels include:

• Product labels
• Bottle labels
• Cosmetic labels
• Food labels
• Shipping labels
• Barcode labels
• Asset labels
• Warning labels
• Tamper evident labels
• Waterproof labels

Yes. We support both short-run and high-volume label printing to accommodate businesses of all sizes.

Whether you require labels for a product launch, seasonal promotion, or ongoing manufacturing, we can recommend a production method that balances quality, turnaround time, and cost efficiency.

Custom box printing is the process of producing packaging boxes that are tailored to your product, branding, and business requirements.

Unlike standard packaging, custom printed boxes allow businesses to choose the box size, material, structural design, artwork, and finishing. This helps protect products during transportation while creating a more professional and memorable customer experience.

Almost every type of product packaging can be customised to suit different industries and applications.

The right packaging design depends on your product size, weight, protection requirements, and branding objectives. Our team can recommend suitable box styles for both retail and industrial use.

Popular options include:

• Product boxes
• Gift boxes
• Retail packaging
• Mailer boxes
• Shipping boxes
• Food boxes
• Cosmetic packaging
• Electronics packaging
• Display boxes
• E-commerce packaging

Custom packaging does more than protect a product. It also strengthens your brand, improves customer experience, and helps your products stand out in a competitive market.

Professionally designed packaging creates a consistent brand image while supporting safe handling throughout storage and transportation.

Benefits include:

• Stronger brand recognition
• Better customer experience
• Improved product protection
• Higher perceived product value
• Greater shelf appeal
• Better marketing opportunities

Packaging boxes can be manufactured using different materials depending on the product’s weight, durability requirements, and intended use.

Choosing the right material helps ensure your packaging provides sufficient protection while achieving the desired appearance and printing quality.

Common materials include:

• Corrugated cardboard
• Duplex board
• Kraft board
• Art card
• Paperboard
• Food grade packaging materials

Yes. Premium finishing options can enhance the appearance, durability, and overall quality of your packaging.

Different finishing techniques create unique visual and tactile effects while reinforcing your brand’s image and improving customer perception.

Popular finishing options include:

• Matte lamination
• Gloss lamination
• Spot UV
• Embossing
• Debossing
• Foil stamping
• Window patching
• Soft touch coating

Custom packaging does more than protect a product. It also strengthens your brand, improves customer experience, and helps your products stand out in a competitive market.

Professionally designed packaging creates a consistent brand image while supporting safe handling throughout storage and transportation.

Benefits include:

• Stronger brand recognition
• Better customer experience
• Improved product protection
• Higher perceived product value
• Greater shelf appeal
• Better marketing opportunities

We provide customised printing for a wide range of food packaging used by restaurants, cafés, manufacturers, bakeries, and food brands.

Each packaging solution is selected based on the product type, storage conditions, branding requirements, and food safety considerations.

Examples include:

• Food boxes
• Takeaway packaging
• Bakery boxes
• Snack packaging
• Frozen food labels
• Beverage labels
• Paper sleeves
• Food stickers
• Paper bags
• Packaging cartons

Yes. Suitable food-grade materials are recommended according to the intended application and the type of food being packaged.

Different products require different material properties to withstand moisture, grease, freezing temperatures, or heat while maintaining packaging performance and print quality.

Yes. Food packaging can be printed with both mandatory product information and customised branding elements.

This helps businesses comply with labelling requirements while providing customers with accurate product information and improving inventory management.

Packaging can include:

• Nutrition facts
• Ingredients
• Allergen information
• Manufacturing dates
• Expiry dates
• Batch numbers
• QR codes
• Barcodes
• Product certifications
• Brand graphics

Custom paper bags are widely used by businesses that want practical packaging while promoting their brand.

They are suitable for retail purchases, takeaway orders, corporate events, and promotional campaigns, offering customers a professional and reusable packaging solution.

Yes. Paper bags can be fully customised to reflect your company’s branding and packaging requirements.

Businesses can choose different materials, sizes, colours, and printing finishes to create packaging that enhances brand recognition and delivers a consistent customer experience.

Customisation options include:

• Company logo
• Brand colours
• Artwork
• Handle type
• Bag dimensions
• Material thickness
• Surface finishing
• Custom printing design

Working directly with a printing manufacturer provides better control over product quality, production schedules, and project communication.

A single manufacturing partner can also ensure consistent printing standards across multiple orders while reducing coordination between different suppliers.

Advantages include:

• Better quality control
• Faster production
• Consistent print quality
• More customisation options
• Technical support
• Improved communication
• Better long-term cost efficiency

Yes. We support businesses that require regular production of labels, packaging boxes, barcode labels, and other printed materials throughout the year.

Our team works closely with customers to maintain consistent quality, manage repeat orders efficiently, and ensure reliable production schedules as business demands grow.

Requesting a quotation is simple. Share your project requirements with us, and our team will recommend the most suitable printing specifications before preparing a detailed quotation.

Providing complete information helps us recommend the right materials, printing method, and finishing options for your project.

Information typically required includes:

1. Product type
2. Dimensions
3. Quantity
4. Material preference
5. Artwork or design
6. Finishing requirements
7. Delivery location

Yes. You do not need to have final artwork before contacting us.

Our team can review your project requirements, explain artwork specifications, and provide guidance on preparing print-ready files to ensure a smooth production process.

Production time varies depending on the complexity of your project and the specifications required.

Factors such as order quantity, printing method, material availability, and finishing processes all influence the overall production schedule. Once your order details are confirmed, we will provide an estimated production and delivery timeline.

Production time is typically affected by:

• Product type
• Order quantity
• Printing method
• Custom finishing
• Material availability